Refund policy

Last updated: Jul 18, 2026

Thank you for shopping with us. We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return within 14 days after receiving your item.

Return Eligibility

To be eligible for a return, your item must meet the following requirements:

• The item must be unused, unworn, and in its original condition.
• The item must include original packaging, tags, and accessories (if applicable).
• Proof of purchase or order details must be provided.

Items that do not meet these requirements may not qualify for a refund.

Return Request

To start a return, please contact our customer service team within 14 days of delivery.

Email: buckbison268@outlook.com

Please include:

• Order number
• Product details
• Reason for return
• Photos of the item (if applicable)

Once your return request is approved, we will provide further return instructions.

Return Shipping

Customers are responsible for return shipping costs unless the item:

• Arrived damaged.
• Was defective.
• Was incorrectly shipped.

We recommend using a trackable shipping service when returning items.

Refund Process

Once we receive your returned item, we will inspect it and notify you of the refund status.

If approved, your refund will be issued to the original payment method.

Please allow several business days for your bank or payment provider to process the refund.

Non-Returnable Items

The following items may not be eligible for return:

• Items returned after the 14-day return period.
• Products damaged through misuse or improper handling.
• Clearance or final sale items.
• Items without original packaging or proof of purchase.

Exchanges

We currently do not offer direct exchanges. If you need a different item, please return your original order and place a new order separately.

For any questions regarding returns, please contact:

Email: buckbison268@outlook.com